Terms of Service

Last Updated: December 2025

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Apex Operational Intelligence LLC (“Apex,” “we,” “our,” or “us”). By accessing or using this website or any Apex services, tools, content, diagnostics, or communications (collectively, the “Services”), you agree to these Terms. If you do not agree, do not use the Services.

1. Company Information

2. Scope of Services

Apex provides operational intelligence services including diagnostics, assessments, advisory support, operational insights, and related content. Services are provided for informational and business decision-support purposes unless otherwise agreed to in writing.

3. No Guarantees

Operational outcomes depend on variables outside our control. Apex does not guarantee specific results, financial outcomes, performance improvements, or operational changes.

4. Free Diagnostic & Assessments

Any free diagnostic or assessment is provided for informational purposes only, does not create a client relationship, and does not obligate Apex to provide services. Apex may decline follow-up work at its discretion.

5. User Responsibilities

You agree to:

• Provide accurate information when using forms, diagnostics, or services.
• Use the Services for lawful business purposes.
• Not misuse, scrape, copy, reverse-engineer, or interfere with the Services.

6. Intellectual Property

All site content, frameworks, tools, and materials are the intellectual property of Apex unless otherwise stated. You may not reproduce or distribute materials without written permission.

7. Third-Party Tools

We may use or link to third-party tools (e.g., forms, scheduling, analytics). Apex is not responsible for third-party content, policies, or practices.

8. Limitation of Liability

To the maximum extent permitted by law, Apex shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Services. Use is at your own risk.

9. Indemnification

You agree to indemnify and hold harmless Apex from claims, damages, liabilities, and expenses arising from your misuse of the Services or violation of these Terms.

10. Termination

We may suspend or terminate access to the Services at any time for conduct that violates these Terms or is harmful to Apex or users.

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

12. Changes to These Terms

We may update these Terms periodically. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.